eSewa Ltd.

Business Development Intern

We are looking for an enthusiastic and driven individual to join us as an Intern. In this role, you will have the opportunity to work closely with our partners and customers, ensuring smooth processes and transactions. This is a perfect chance to sharpen your communication, customer service, and organizational skills while gaining real-world experience in a dynamic work environment.

Job Overview

  • Last Updated: 1 day ago
  • Seats: 2
  • Job Level: Entry Level
  • Job Type: Internship
  • Category: Business Development
  • Application Due: 2024-10-10

Company Overview

Qualification and Experience

  • Currently pursuing a Bachelor’s Degree in Business Administration, Travel and Tourism, Marketing, or a related field.

Job Description

  • Maintain regular communication with travel agency partners, ensuring smooth coordination and addressing onboarding or ongoing requirements.
  • Engage with individual users to gather feedback, resolve inquiries, and address issues related to travel and lifestyle transactions.
  • Liaise with corporate clients to understand their needs and ensure their requirements are met, fostering strong, long-term relationships.
  • Assist in the recruitment and onboarding of new travel and lifestyle merchants to the eSewa platform.
  • Conduct follow-ups with potential merchant leads and support the ticketing team in customer support form submissions.
  • Make calls to customers who have issued tickets or initiated bookings, ensuring satisfaction and addressing any concerns.
  • Conduct calls to users searching for flights and those involved in ticket sales to gather feedback and provide assistance.
  • Perform fare comparisons with other Online Travel Agencies (OTAs) and maintain daily records of these comparisons.
  • Handle general customer inquiries related to travel and lifestyle services, providing prompt and effective resolutions.

Required Skills

  • Strong communication and interpersonal skills, with a customer service focus.
  • Ability to work independently and as part of a team, managing multiple tasks effectively.
  • Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
  • Familiarity with travel and booking processes is a plus.
  • Interest in the travel and lifestyle sector is highly preferred.

Benefits of Working at eSewa Ltd.

  • Stellar opportunity to work with the rising company
  • The amazing and passionate young team, beautiful office space
  • Trust of biggest FinTech company
  • One-of-a-kind company culture and growth opportunities to accelerate your career progression

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

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