The Branch Lead is responsible for leading branch operations, driving business growth, expanding the merchant network, ensuring operational excellence, developing the branch team, and maintaining compliance with company policies and regulatory requirements.

Qualification and Experience

• Bachelor’s Degree in Business, Marketing, Management, or a related field (Master’s running preferred).
• 4–5 years of experience in business development, sales, or market expansion roles, preferably in fintech, digital services, telecom, FMCG, or banking sectors.

Job Description

Business Development & Market Expansion

• Identify, onboard, and manage strategic partners including agents, merchants, travel agencies, and corporate clients within the assigned region.
• Drive adoption and growth of eSewa services including SIM sales, utility payments (NEA, Khanepani, ISP), travel & bus ticketing, health & insurance, and corporate eSewa solutions.
• Execute localized business development plans aligned with company growth objectives and regional market opportunities.

Partner & Agent Management

• Support agent onboarding, training, and relationship management to strengthen the partner network.
• Coordinate with partners and internal teams to ensure service quality, compliance, and operational efficiency.
• Act as the primary point of contact for partners, ensuring timely issue resolution and continuous engagement.

Sales & Field Operations

• Achieve assigned sales and business growth targets through regular market visits, partner engagement, and promotional activities.
• Coordinate field activities and support sales initiatives to maximize market coverage and customer acquisition.
• Monitor sales performance and provide recommendations to improve productivity and business outcomes.

Branding & Market Visibility

• Execute regional branding initiatives including placement of marketing materials, local campaigns, and promotional events.
• Ensure consistent brand representation across all customer and partner touchpoints within the assigned territory.
• Support market awareness initiatives to strengthen eSewa's positioning as a preferred digital payment solution.

Reporting & Market Intelligence

• Prepare regular reports on sales performance, partner activities, market trends, and competitor movements.
• Maintain accurate documentation related to partners, agents, branding activities, and field operations.
• Share market insights and recommendations to support business planning and strategic decision-making.

Required Skills

• Skills & Competencies

• Strong communication, negotiation, and interpersonal skills with the ability to build and maintain productive business relationships.
• Ability to achieve sales and business development targets in a field-oriented environment.
• Good understanding of local market dynamics, customer needs, and partner networks.
• Basic analytical and reporting skills with attention to accuracy and documentation.
• Ability to coordinate effectively with internal teams, agents, merchants, and other external stakeholders.
• Self-motivated, proactive, and capable of working independently with minimal supervision.

• Additional Requirements

• Valid two-wheeler driving license with willingness to travel extensively within the assigned region.
• Strong sense of ownership, adaptability, and problem-solving skills.
• Familiarity with digital payment services, fintech products, or the BFSI industry will be an added advantage.

Benefits of Working at eSewa

•    Stellar opportunity to work with the rising company
•    The amazing and passionate young team, beautiful office space
•    Trust of biggest FinTech company. 
•    One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.