The Business Development Officer - Hospitality will be responsible for onboarding hotel partners, managing partner relationships, ensuring inventory and content accuracy, and driving booking performance through effective coordination, quality control, and data-driven execution. The role plays a key part in strengthening hospitality partnerships and optimizing hotel visibility and sales on the platform.

Qualification and Experience

• Bachelor’s degree in Hospitality Management, Marketing, or a related field
• 2-3 years of experience in hospitality, partnerships, or business development

Job Description

1. Hotel Onboarding & Quality Assurance

• Identify, approach, and onboard new hotel partners as per business targets.
• Ensure accurate and complete uploading of hotel details including rates, amenities, policies, and images.
• Follow standardized onboarding checklists to maintain compliance and quality standards.
• Monitor and reduce onboarding and content-related errors through regular reviews.
• Coordinate with internal teams to resolve onboarding or system-related issues.

2. Partner Relationship Management

• Maintain regular communication with hotel partners through calls, meetings, and field visits.
• Conduct monthly partner engagement and performance review discussions.
• Address partner queries, concerns, and operational issues within defined TAT.
• Work towards improving partner satisfaction and retaining top-performing hotels.
• Build long-term partnerships to support mutual growth and revenue objectives.

3. Inventory, Pricing & Content Management

• Ensure timely updates of hotel inventory, room availability, and blackout dates.
• Monitor rate accuracy and coordinate with partners to maintain competitive pricing.
• Review and enhance hotel content quality including images, amenities, and descriptions.
• Collaborate with internal teams to improve hotel visibility and booking conversion.
• Track booking performance and identify opportunities for growth.

4. Data Reporting, Analysis & Weekly Performance Review

• Prepare and submit weekly and monthly performance reports related to hotel onboarding and bookings.
• Analyze performance data, identify trends, and highlight variances.
• Share conversion insights and recommendations with relevant stakeholders.
•  Propose and support process improvements based on data findings.
• Ensure data accuracy and timely reporting for informed decision-making.

Required Skills

• Strong business development and negotiation skills
• Excellent communication and relationship management abilities
• Understanding of hospitality operations and online booking platforms
• Data handling and reporting skills
• Ability to work cross-functionally with internal teams
• Field-oriented mindset with problem-solving capability

Benefits of Working at eSewa

• Opportunity to grow with eSewa, Nepal’s leading and fastest-growing FinTech company
• Collaborative, energetic, and passionate team culture supported by a modern and inspiring work environment
• Backed by the trust and credibility of Nepal’s largest digital payments ecosystem
• A unique company culture with continuous learning and career growth opportunities to accelerate your professional journey

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

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