Sales Officer will support the sales team in achieving revenue targets by executing product demos, managing client relationships, tracking the sales pipeline, and contributing to market expansion and product adoption across Nepal's banking and fintech sector.

Qualification and Experience

• Bachelor’s degree in Business, Marketing, IT, or a related field
• 4-5 years of experience in sales, business development, or client servicing (fintech/banking preferred)

Job Description

• Identify and research potential new clients in BFI’s sector
• Conduct regular client visits and send well-crafted proposals to generate new business
• Maintain a Client Product Matrix to track cross-sell opportunities across all existing accounts
• Onboard new clients onto bundled product packages (Starter, Engagement, Intelligence, Full Ecosystem)
• Support outreach campaigns using BizMessage Platform and Sales Toolkit
• Take full ownership of organizational sales goals for BankXP, BankNXT, DOB, FVCC, P&R, ASBA, and other smart products by positioning and delivering each product in a way that fits the client's size, readiness, and strategic priorities.
• Coordinate with Pre-Sales and Engineering teams during demos to resolve technical queries on the spot
• Follow up with prospects after every demo with clear next steps and timelines
• Track product adoption and migration progress (BankXP → BankNXT) in the dashboard
• Pitch products as a connected ecosystem, not as standalone tools
• Assist in preparing and sharing contract documents, MSAs, and product-level addendums with clients
• Follow up on pending contract approvals and amendments to keep closure time within 45 days
• Ensure all out-of-scope work requests are backed by a signed PO before any work begins
• Coordinate with the Legal team on contract reviews and flag delays immediately
• Log and update all deals in the Sales Funnel Dashboard every day — no deals managed offline
• Flag stuck deals to the Sales Manager within 7 days of no movement
• Prepare weekly pipeline reports covering deal stage, value, owner, and next action
• Follow the standard deal playbook for every stage: prospecting, demo, proposal, negotiation, closure
• Ensure the dashboard accurately reflects the real-time pipeline at all times
• Prepare monthly sales performance reports covering leads, demos, deals closed, and revenue achieved
• Maintain accurate records of all client visits, proposals sent, follow-ups made, and outcomes
• Support the Finance team with billing documentation for SMS and AMC products
• Follow all documented sales processes as per the standard playbook — no shortcuts
• Identify and flag process inefficiencies to the Sales Manager for improvement
• Build and maintain strong relationships with assigned client accounts through regular contact
• Act as the first point of contact for client queries — escalate unresolved issues within 24 hours
• Gather client feedback after demos, proposals, and go-live — share with Sales Manager and Product team
• Support Key Account Management (KAM) activities for top-15 clients when required
• Assist new clients during onboarding by coordinating between the client and the Implementation team
• Monitor competitor products, pricing, and positioning; share a monthly competitor insight report
• Represent F1Soft at banking industry events, seminars, and client engagement programs
• Keep product brochures, one-pagers, and presentations updated and ready for client meetings
• Stay informed about NRB regulations and digital banking trends in Nepal
• Share relevant market or client intelligence with the team proactively.

Required Skills

• Good communication and presentation skills in both Nepali and English
• Basic understanding of banking products and digital financial services in Nepal
• Proficient in MS Office — Excel, Word, PowerPoint
• Self-motivated, target-driven, and able to work under pressure
• Willingness to travel for client visits within Kathmandu Valley and occasionally outside
• Prior exposure to banking software or fintech products (Preferred)
• Experience using CRM tools or sales pipeline dashboards
• Understanding of NRB regulations and Nepal's digital banking landscape (Preferred)
• Exposure to contract or negotiation processes

Benefits of Working at F1Soft International

• Stellar opportunity to work with the rising company.
• The amazing and passionate young team, beautiful office space.
• Trust of biggest FinTech company.
• One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

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