The Operations Assistant is responsible for supporting operational processes by verifying documentation, maintaining organized records, and coordinating with internal teams and field representatives. The role ensures that required documents are accurately reviewed, properly maintained, and processed in a timely manner to support smooth operational activities.

Qualification and Experience

• Bachelor’s degree in Management, Business Administration, or a related field.
• 6 months to 1 year of relevant experience in operations, documentation handling, or customer service.

Job Description

• Verify AR (Agent Representative) documents and related details to ensure completeness and accuracy.
• Contact ARs through phone calls and follow-ups to collect required documents and clarify missing information.
• Maintain, update, and organize AR documentation records in a systematic and accessible manner.
• Coordinate with internal teams such as FS and MR for documentation-related updates and verification processes.
• Ensure proper documentation tracking and timely completion of operational requirements.
• Support the operations team in maintaining efficient documentation and reporting processes.

Required Skills

• Strong communication and interpersonal skills.
• Good organizational and documentation management abilities.
• Ability to perform verification and detail-oriented tasks with accuracy.
• Basic computer proficiency (Microsoft Excel, Word, and email communication).
• Ability to coordinate with multiple teams and manage follow-ups efficiently.
• Strong time management and multitasking skills.

Benefits of Working at eSewa

• Stellar opportunity to work with the rising company
• The amazing and passionate young team, beautiful office space
• Trust of biggest FinTech company.
• One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

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