The Business Outreach Officer is responsible for expanding the merchant network by identifying, onboarding, and activating retail and hospitality merchants across the assigned province. The role focuses on promoting digital payment solutions, strengthening merchant relationships, driving transaction growth, and ensuring full compliance with company and regulatory standards while working closely with internal teams.

Qualification and Experience

• Bachelor’s degree in Management, Business Administration, Marketing, or a related field.
• Prior experience in business development, sales, merchant acquisition, or field operations is preferred.

Job Description

• Identify, approach, and onboard new retail and hospitality merchants within the assigned area.
• Pitch and promote digital payment solutions such as QR payments, wallets, online payments, and bill payment services based on merchant needs.
• Complete merchant KYC, documentation, agreement signing, and system setup accurately and within defined timelines.
• Build and maintain strong merchant relationships through regular visits, follow-ups, and support.
• Drive merchant activation by increasing transaction frequency and transaction value.
• Identify high-potential merchants and develop targeted growth and engagement plans.
• Prepare and submit daily, weekly, and monthly activity and performance reports.
• Ensure adherence to company policies, regulatory requirements, and data security standards.
• Support cross-functional initiatives and special assignments beyond routine KPIs when required.
• Coordinate closely with internal teams, support functions, and head office stakeholders.

Required Skills

• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term business relationships.
• Good understanding of digital payment solutions and fintech services.
• Result-oriented mindset with the ability to work independently in the field.
• Reporting and documentation skills.
• Willingness to travel extensively within the assigned province.

  Additional Requirements

• Must own a two-wheeler with a valid driving license.
• Familiarity with local markets and merchants within the assigned area is an advantage.

Benefits of Working at eSewa

• Stellar opportunity to work with a rising company
• The amazing and passionate young team, beautiful office space
• Trust of the biggest FinTech company. 
• One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

Apply Now