The Officer - Bank & Corporate Relations will be responsible for managing day-to-day coordination with partner banks and BFIs, monitoring transaction performance, supporting joint promotional campaigns, ensuring contractual and documentation compliance, and assisting in periodic reporting. The role plays a key part in strengthening eSewa’s banking partnerships and ensuring smooth operational and financial communication.

Qualification and Experience

• Bachelor’s degree in Business Administration, Finance, Banking, Management, or a related field
• Prior experience in banking, fintech, corporate relations, or partnerships is preferred
• Knowledge of digital wallets or payment systems is an added advantage

Job Description

1. Transaction Monitoring & Reporting

• Maintain daily records of transaction counts related to Load, Withdraw, and P2P transactions.
• Monitor transaction trends and identify any unusual surge or decline, escalating insights to relevant stakeholders.
• Assist in the preparation of monthly transaction and performance reports for internal and external use.

2. Bank & BFI Coordination

• Communicate regularly with partner banks and BFIs regarding operational and settlement-related matters.
• Send monthly commission settlement emails to BFIs within the first week of each month.
• Respond to bank queries and provide detailed transaction or commission breakdowns as requested.
• Maintain professional and timely communication to strengthen banking relationships.

3. Marketing & Promotion Coordination

• Coordinate with the Digital Marketing team for the creation of:
  • Promotional banners
  • Campaign messaging
  • FCM (Firebase Cloud Messaging) notifications
• Collaborate with banks on joint promotional campaigns, ensuring alignment with partner expectations and timelines.

4. Proposal, Contract & Compliance Management

• Prepare and support proposals for bank and corporate partnerships.
• Assist in managing contracts, agreements, and MoUs with banks and corporate partners.
• Ensure 100% compliance with data documentation, record-keeping, and internal governance requirements.
• Maintain organized documentation for audits and regulatory reviews.

Required Skills

• Strong communication and coordination skills
• Basic understanding of digital payments, banking operations, and fintech ecosystems
• Data handling and reporting skills (Excel, Google Sheets, dashboards)
• Attention to detail and documentation accuracy
• Ability to work cross-functionally with marketing, finance, and technical teams

Benefits of Working at eSewa

•    Stellar opportunity to work with the rising company
•    The amazing and passionate young team, beautiful office space
•    Trust of biggest FinTech company. 
•    One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

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