We are looking for a Mid-Level Site Reliability Engineer (SRE) to ensure the reliability, scalability, and performance of our production systems. The ideal candidate will play a key role in building observability, improving system uptime, managing incidents, and driving automation across infrastructure and application environments. This role requires strong collaboration with engineering and operations teams to maintain high availability and operational excellence in a fast-paced, high-transaction environment.

Qualification and Experience

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• 2–4 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles
• Experience working in production support, incident management, or cloud-based environments
• Exposure to high-availability and distributed system environments (preferred fintech or high-transaction systems)

Job Description

• Implement and maintain monitoring, logging, alerting, and observability solutions across systems and services
• Monitor infrastructure, applications, APIs, databases, and system performance to ensure optimal availability
• Configure proactive alerts, dashboards, and centralized observability platforms
• Respond to production incidents and coordinate resolution, escalation, and service restoration activities
• Prepare incident reports, RCA, impact analysis, and preventive action plans
• Maintain postmortems, runbooks, SOPs, and operational documentation
• Collaborate with engineering teams for deployment validation, change management, and operational readiness
• Improve system reliability, scalability, and performance through continuous analysis and optimization
• Identify operational risks, bottlenecks, and propose automation and infrastructure improvements
• Support SLI/SLO definition, error budget tracking, and reliability governance
• Participate in disaster recovery, business continuity planning, and incident response processes
• Provide clear communication and updates during incidents and operational events

Required Skills

• Strong experience in Linux/Unix system administration
• Hands-on experience with monitoring and observability tools (Grafana, Prometheus, ELK, AppDynamics)
• Knowledge of logging, metrics, tracing, and alerting systems
• Proficiency in scripting (Bash, Python, or Shell)
• Understanding of APIs, microservices, networking, and distributed systems
• Experience with CI/CD pipelines and DevOps practices
• Knowledge of Docker, Kubernetes, and containerized environments
• Familiarity with cloud infrastructure and high availability concepts

Benefits of Working at eSewa

• Stellar opportunity to work with a rising company
• The amazing and passionate young team, beautiful office space
• Trust of the biggest FinTech company. 
• One-of-a-kind company culture and growth opportunities to accelerate your career progression.

How to apply?

We are always keen to meet energetic and talented professionals who would like to join our team. Click on the button below and submit your application to apply for the post.

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